Goods in stock at time of ordering are usually dispatched within three to five working days. Kidsgrove Tropicals reserve the right to delay delivery in adverse weather conditions and are not responsible for postal strikes or other delays caused by third party companies (couriers etc.) which are out of control of Kidsgrove Tropicals.
For orders placed on-line, delivery is made by courier & Royal Mail a signature will be required on delivery.
We must be notified of any damaged goods during transit with in 24 hours of delivery and you should sign for them as damaged.
Please note FREE DELIVERY above £30.00 delivery is for U.K. mainland only surcharges will apply for certain post codes including Channel islands,Scottish highlands etc.(Post codes AB30-56, IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-50, ZE, IM, BT and TR1-25).
Delivery Details and Charges Orders above £30.00 delivered Free to UK Mainland (exclusions apply see below) Orders below £30.00 will charged £5.00
Scottish Highlands & Islands £11.95 Northern Ireland (BT) £11.95 Isle of Scilly (TR) £15.95 Isle of Man (IM) £15.95 Channel Islands £11.95
None of the above services to post code exclusions are guaranteed.